Some of the major sites out there seem to have lost touch with the seller. They have no interest in offering a stable site, that can offer equal support for both buyers and sellers. As sellers ourselves we were disappointed by how many error pages we are encountering and the overwhelming cost of insertion fees.
So we decided to do something about it.
AuctionIt has been born with the objective to create a fair selling platform for both buyers and sellers; where support, security, range of features and quality service are all priorities.
This project has been designed to give a better experience for buyers and sellers required, we have attempted to put a great deal of thought and effort in our features and our marketing to achieve this. Here at AuctionIt we understand the importance that buyers get the best deal possible but that our sellers are still able to make a profit. So we have implemented a few different features to achieve this balance.
Feedback: At AuctionIt buyers and sellers are able to leave each other positive, negative and neutral feedback on every transaction. This policy intends to create a fair platform where feedback is based on each individual transaction experience and feedback is able is accurately represent buyers and seller performance.
For buyers this means: They have the security to leave feedback they feel accurately expresses and rates the services they received. Buyers are required to be truthful in feedback and rate the customer service, products and generally service they received. However, they are advised to avoid leaving negative feedback for circumstance outside the sellers control e.g. Postal service losing items. Instead we advise leaving feedback on how the sellers dealt with the issue.
For sellers this means: They can leave feedback on their experience dealing with a buyer. We hope that this encourages all parties involved to deal with each other politely and professionally as are community standards require of everyone who uses AcutionIt. We also hope it creates a system where feedback reflects service and products received and does not penalises sellers for things such as items getting lost in the post.
Feedback should be fair and neither buyers or sellers should be judges on things out of there control. We believe the only way to reflect truthfully a buyer’s and seller’s stability to offer a pleasant an easy transaction is for both parties to be able to leave feedback for each other.
Digital Delivery : This is a system that allows sellers to sell digital delivery items with ease. When a digital delivery transaction is completed the buyer will get an instant access to a link that allows them to download the file automatically. We see no reason why you should have wait for eBooks, scripts, codes etc. So we have made it easier for everyone, buyer get what they order straight away and sellers do not have to spend time emailing out their product to every customer.
Item Location Maps: If an item is available for collection the seller is able to place the item’s location in the listing, this creates a link that allows buyers to go straight to google maps or get directions to the item location. No fuss.
Dispute Resolution: Our resolution centre allows a mediation between the buyer and seller, they can upload pictures, proof of postage and other evidence. We hope this allows both parties to come to an amicable solution. If mediation does fail, the final decision can be forwarded to our payment processing team, they will look into the evidence and come to a final judgement on any refunds, in a secure and impartial way.
Barcode Search: Entering a barcode for your product is currently optional addition, but when you do enter a barcode it is used to power a catalogue review search. The idea behind this, is that it will allow will give users the ability to read reviews on the product separate from the sellers account it is listed on, so the buyer can pick a product with confidence.
Payment Gateways : PayPal is great but not everybody has or wants it. So buyers and sellers can trade with PayPal, Authorise.net, WorldPay and 2checkout.
Bug Feedback: This one’s pretty simple if you experience any technical errors or glitches on the site, you can simply post a bug report. Once you have log your issue one of our team members can research it and repair it for you.
What About Helping You Make Sales?
We periodically tweet new listings from various categories on the site. While unfortunately, we are unable to guarantee your product will be tweeted, active sellers are more likely to be promoted on our normal pages.
RSS Feed for Sellers : You can use the RSS feed from your page to automatically feed your listings to your own website and twitter feeds, these RSS feeds may also be submitted to product search engine networks.
1 Click Social Sharing : The pull-out bar to the right allows anybody viewing a product to instantly share your product to over a hundred social networks. So help your listing get viewed by sharing it yourself and then buyers who like the look of your product can do the same!
Viral Ads: A series of viral video and picture ads are being created to be shared across the net to drive buyers and sellers to the site.
Contextual Ads : Contextual adds for the site and auctions are being placed on the Exactseek, Adjungle, Snipesearch Ad and Facebook’s Ad network.
Organic SEO : Then of course there is the ever so important SEO. All you have to do is list you item, then an intelligent little algorithm pulls apart your title and description and assigns sections to your meta title and description. Then it then pulls the most common keywords and turns them into your meta keyword tag. Ensuring that tag to page relevancy is 100%. This means a higher weight is applied by most search engines. And buyers are never miss-lead about the page they are coming too.
While there has been so much custom coding and API system used we have to give credits to some of the open source projects that leant code to the creation of auction it. So a special thanks to webid, and to super_st for the bootstrap theme framework, a full credit to coders and projects may be found in our FAQ.